FAQ

1. To purchase a ticket on our site, you need to open a customer account. It can be created by filling the registration form in the “My Account” tab.

2.Select an event that interests you from the list in the “Events” tab. Then you will find a button that will redirect you to the seat selection page.

3. Select a sector you are interested in by clicking on the overview of the entire audience. Then add the targeted place to the basket. After this step, you have 15 minutes to complete the purchase process.

4. Click on the basket. Here, you have to provide us with your contact details, delivery method and payment. If you are logged in/registered, the information will be completed automatically. At this stage, you can also tick the option to receive an invoice.

5. Once your order is approved, you will be charged for your tickets. You can make the payment via BLIK or card payment connected to the electronic wallet.

6.The information about the order will be sent to the e-mail address. There you will find the payment link.

When you will complete the payment, your tickets will be sent to you by email or courier (if you have chosen printed tickets).

Tickets for disabled people who use wheelchairs are not available for regular sale on our website. To purchase tickets, please contact us by e-mail at: [email protected]

The Ticket Service Gift Card is a special present for someone close to you!

You don’t have to worry about choosing the right event for your beloved ones anymore, instead, you can just buy a unique Gift Card and a receiver will decide to which concert she/he wants to go.

Gift Cards are available to buy from 50 PLN.

Our Gift Cards don’t have expiration dates, which means you can use them at any time.